NEW DRESS CODE POLICIES GOING INTO EFFECT

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Is that a shirt or a really wide necktie?

HealthQuest is making some minor changes to our dress code policy.  It hasn’t been updated in the past 25 years and it’s just not keeping up with the times.  The new rules will be slightly more flexible in what is permissible as footwear and slightly more restrictive in what is allowed for clothing.  These changes will have no direct effect on the vast majority of people using the Club.  It is intended to simply set some limits and provide some guidelines so that everyone can know what is acceptable in terms of workout clothing.

Our old policy was very basic: “Shirts and shoes required.  No clothing with rivets. No sandals or open-toed shoes allowed in the workout areas.”    For the most part it’s been adequate, but lately we’ve found ourselves dealing with more dress-related issues.  It became obvious that we needed to expand the rules to deal with the various dress-related conflicts that were arising and to get clear rules into place before things got out of hand.

On the footwear side we were dealing with “five-fingered” shoes and studies showing that in some instances there is a benefit to barefoot training.  On the dress side of things we’ve been having problems with overexposure.  We’ve got people coming from warehouse-based gyms that don’t require the men to wear shirts at all, and clothing is being modified to cover less and less of the body.  Clothing with profanity printed on it is becoming more commonplace.  The new code is intended to clarify how we treat all of these issues.

The footwear issue is relatively simple.  We’ve clarified that athletic shoes are required, so no boots, sandals, slippers, etc.  We’ve allowed the fingered shoes from the very start and won’t be changing that.  We also recognize that competitive athletes might benefit from doing some exercises barefoot, so that will be permitted in very restrictive circumstances.  The new policy states:

We realize that there may be certain exercises where being barefoot may be beneficial.  We also know being shoeless is inherently risky and we strongly discourage doing it here.  If you choose to ignore this warning, we ask that you keep your shoeless time to an absolute minimum. You may take your shoes off to perform specific exercises and classes, but it is unacceptable to walk around the facility barefoot.

The dress part of the equation proved to be much more difficult to formulate.  The divide between what people consider appropriate has widened and there are big differences of opinion on what is appropriate based on age, gender, and culture.  Society in general is becoming more lax about clothing, but certain segments remain quite conservative.  This is creating conflicts, and for that reason we felt that it was necessary to set some limits.  The policy we came up with was developed to be as permissive as possible while still trying to maintain a level of decorum that most people would consider tasteful and appropriate for a facility like ours.

As we researched this issue we found that many colleges appeared to be struggling with the same issues we were. The University of Oregon has signs throughout their student recreation center proclaiming their “3B Rule….Bare no belly button; bare no breasts; bare no buttocks”.  Their shirt policy states that you can wear a t-shirt, sweatshirt, or a full tank top, and that nothing exposing the chest or abdomen is allowed.  As we researched it more we found other schools that were even more restrictive, with only full t-shirts (no tanks or sleeveless shirts) being permitted.

It is an odd juxtaposition; while we often associate universities with more liberal policies they seem to be taking the lead when it comes to enforcing a more conservative dress code in the gym.  The stated policy is always that they are trying to create a welcoming environment.  One way to help accomplish this is by making sure no one’s clothing makes others around them feel uncomfortable.  While it may not be the intended effect, clothing that is overly revealing can be intimidating; it can also be sexually suggestive.  These rules are formulated to help curb those kind of reactions.

While we knew that we wanted to put some additional limits on the type of clothing we would allow, determining where to draw the line proved to be incredibly difficult.  Balancing comfort, appropriateness, and personal freedom into a gender-neutral formula that is easy to understand and simple to enforce is not a simple task.  We spent several months getting additional opinions from members, speaking with health care professionals, and mulling over all options before finally adopting our new code.

Dealing with the lower half of the body was fairly straightforward.  The new policy states that workout pants and workout shorts of reasonable length are acceptable, while slacks, pajamas, cut offs, jeans, cargo pants or just your underwear are not.  It also notes that any shorts that expose the buttocks or genitals are not allowed.  One would think that listing some of those things was unnecessary, but alas it is not.

Defining exactly what that limit will be for exercise tops proved to be much more challenging.  How much can you cut or tear off the sides or the bottom of a shirt and still call it a shirt?  Should there be different rules for men and for women?  We wanted to be tasteful yet minimally restrictive, while also being easy to define and simple to enforce.  Coming up with something that covered all of those bases was tricky.

The most simple to define and enforce, a full t-shirt, we felt was much too restrictive.  If we expand to “full” tank tops, what exactly does that mean?  Will we be measuring strap width and armhole sizes?  What if a “full” tank is 2 sizes too big or too small and end up showing off everything anyways?  That would be nearly impossible to police.  Instead we’ve decided to take our lead from the U of O and predicate the policy more on what is being exposed versus what is being worn.  While “no boobs or bellybuttons” is catchy and concise and gets the main point across, requiring a full tank top was just a bit more restrictive than we wanted to be.  Our new policy as currently written will still allow muscle tanks and modified shirts, but only up to certain point…it states that shirts may not expose the bare chest or abdominal area.  This means that wearing just a crop top or bra top is not allowed, nor are shirts with the armholes torn completely out.

We realize that making our policy this liberal leaves a grey area where what is acceptable and unacceptable meet.  We are going to use the following criteria for making this judgement.  To ensure that the abdominal area stays covered, armholes should not be cut down lower than the top of the elbow (with arms at your side).  The size and cut of the shirt will need to cover the majority of the chest, and nipples may not be exposed at any time.

These rules are not perfect and 100% clear-cut, so there still may be times when management has to make a judgement call.  That is less than ideal, but it was the only way we could allow for some personal expression.  We want you to be able to tear the arms off your favorite t-shirt when it starts to come unraveled.   But you also need to realize that there is a limit and if it becomes more rag than shirt it will need to be retired.

As stated earlier, there are very few of you that these rule changes will affect.  We’re simply trying to reign in the handful of people that are pushing the boundaries of conformity.  These new rules will give us the authority to step in and do something when someone has clearly crossed the line.  HealthQuest is an upscale fitness center and we feel that the majority of our members are looking for a workout experience that is both classy and comfortable.  It is our hope that these dress code changes will help achieve that goal and have an overall positive impact on your enjoyment of the facility.

Below is an actual copy of the new code:

FACILITY DRESS CODE

HealthQuest strives to create an inclusive workout environment where all of our members can feel comfortable and welcome.  Members and guests are required to wear exercise clothing that is neat, clean, and reasonably modest.  One of our primary goals with this code is to eliminate clothing that might be considered offensive, suggestive, or overly revealing.

Because our members vary widely by age and cultural background, so too do opinions on what is considered modest.  Clothing that might be just fine for working out at home or with a group of people you know may be less suitable in an environment with more people and mixed ages and genders.   These guidelines are designed to be as liberal as possible while still maintaining an acceptable degree of decorum.

Our dress code was designed so that it can be applied to equally to everyone who used the Club.  While we recognize that there are traditionally some slight differences between what men and women wear when they work out, we live in a time where genders are no longer confined to two distinct and easily separated roles. Our policy is gender-neutral so that it can be enforced without bias or discrimination.

TOPS
Acceptable*           T-shirt, sweatshirt, full tank top, any exercise wear that covers the entire chest and abdomen
Unacceptable      Underwear, mesh or see-thru tops, bra top only, clothing with anything vulgar, offensive, or profane printed on it, any top torn or constructed to expose the bare chest or abdominal area

BOTTOMS
Acceptable*            Workout pants, workout shorts of reasonable length**
Unacceptable        Underwear, slacks, pajamas, cut offs, jeans, cargo pants (no belts, buttons, zippers, etc.) any shorts that expose the buttocks, genitals, or underwear

SHOES                                                                                                                                                

Acceptable*          Athletic Shoes (closed-toe), 5-Finger Shoes
Unacceptable     All other shoes; such as dress shoes, sandals, & boots
We realize that there may be certain exercises where being barefoot may be beneficial.  We also know being shoeless is inherently risky and we strongly discourage doing it here.  If you choose to ignore this warning, we ask that you keep your shoeless time to an absolute minimum. You may take your shoes off to perform specific exercises and classes, but it is unacceptable to walk around the facility barefoot.

*HealthQuest shall be the sole arbiter of what it deems acceptable.  If you wear something we determine falls outside our accepted guidelines you will be asked to change your clothes or to leave the facility.

**Shorts should have a minimum inseam of 2”.  While a short of this length may be suitable for running and other upright activities, it may be too revealing when doing exercises seated and lying down.

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WE WON A YELPY!

PLUOY_Facebook Shared_1200x1200     What a nice surprise, an award from Yelp for being one of the top rated businesses in Napa!  I must confess that we don’t keep track of what’s happening on our Yelp page as religiously as we probably should. We don’t get notified when new reviews are posted and without some kind of reminder I just don’t think to look at our account.

For business owners, Yelp has been a bit of a scary proposition. While the ability to get honest feedback about your operation can be invaluable, you’re also aware that just one or two unhappy customers (justified or not) can have an undue amount of influence over your rating and how you are viewed by others.

Yelp gets to pick and choose which reviews show up and count towards your rating and which ones are hidden from view.  This seems a bit odd; some of our lower reviews are from 7-8 years ago (before we remodeled) while many 5 star reviews from this year remain hidden from view on a “not recommended” list.  That doesn’t seem to make much sense, but I guess I should just be happy that we’re trending in the right direction.

Something else that made me very happy was reading the following review that was written by “Michael M.” back in February.  While any good review is much appreciated, his really hit home for me personally.

When HealthQuest came into being back in 1990 we had two primary objectives.   We wanted a facility that would meet the needs of people who took their training seriously, and we wanted to have a friendly atmosphere where anyone would feel comfortable.  The primary reason we’re still here 25 years later is that we never lost sight of those main points, as evidenced by Michael’s review:

I am a gym snob.  I have lifted literally hundreds of tons in dozens of gyms and I do not give good reviews lightly.

The variety of equipment here is incredible.  I have been able to find equipment for any type of workout I could imagine, and it is evident that this is a gym put together by someone who appreciates the finer points of training.

1) They have high quality bars.  Both Olympic bearing with no knurling and several brand new Rogue power bars. They just got a Safety-Squat bar!!! I was so stoked for this…I have never even seen this outside of a University weight room or Professional training center.

2) There is no shortage of clips-I never have to slow down my training to hunt for these

3) Their layout makes geographical as well as functional sense- Olympic lifting is located in a large/open area.  Chest/back are together and Show Muscles are together…in an area with tons of mirrors.  Whether you are there to move weight, or to get your flex on, you are able to do so, without getting in the way of someone who wants to do the opposite.  They even have a “kindler, gentler” noob weight room upstairs as well as a dedicated area for mobilizing/ core work.

The amenities are excellent, but more importantly so is the atmosphere.  Members become friends, and people speak to each other.  This is a very happy place where I feel continuously motivated.

Solid execution, I am a huge fan.

Wow, we appreciate the support Michael!  A big “thank you” also goes out to everyone else who takes the time to write a review, gives us feedback personally, or drops a note in our suggestion box.  We value your opinions greatly and we’re continually trying to find ways to improve what we do.  While we may never find that perfect music channel that everyone will love, we’ll keep trying to make the Club better any in as many ways as we can!

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Return of the Blog

Our ComCast service is out this right now, so with no phone or internet available I’ve decided to revisit our blog. It hasn’t been touched in years, but lately I’ve been thinking about using it again. This seems like the perfect excuse to give it a kick-start.

Before the service went out this morning I received two very interesting e-mails. One was from a member who had experienced a minor medical issue and passed out while he was at the Club. He was writing to express how grateful he was for the care and concern he got from our staff. He described how he was checked on multiple times following the incident, how he was walked out to his car and then driven home by two employees. He talked about how there were follow-up calls to check in and see how he was feeling, and how employees had also asked his daughter (who is also a member) how he was feeling. He ended by thanking our staff and praising Walter and Mary Ann for being so kind and caring.

The very next e-mail I looked at was a marketing piece from a health club “sales consultant”. He wasn’t someone I know, but somehow I ended up on his e-mail list, and he was offering his expertise to develop some new sales strategies to help boost our Club’s bottom line. Here’s how it started out:

“Summer can be tough. You don’t get as many walk-ins, your
sales people are scraping by, and it can get a little lonely in
the gym during off-peak hours. Instead of waiting for the Back
to School rush, let’s generate some revenues NOW”

I had to chuckle a little bit, because that’s not how exactly the scenario around here. First of all we don’t have “sales people” working on commission. While that’s how many of the big chain health clubs operate, that’s something we’ve never done. Call me crazy, but the thought of having to deal with a sales person who is “just scraping by” just doesn’t sound very pleasant. I don’t want your incessant calls and emails and to listen to your high pressure sales techniques.

The other thing that struck me was the “tough summer” reference. We’ve never had the big seasonal ebb and flow that’s so common in this industry. Sure we’re always busy after the New Year…but it’s mainly from existing members getting back into the swing of things. And while we’ll usually sign up a few more new members in the winter than other times of the year, it’s really not a dramatic difference. But for reasons that I can’t quite figure out, this summer has been even more on an anomaly.

We don’t advertise, we don’t do a lot of self-promotion, heck, we don’t even have a sign on the street. But last month (June) our revenue from new member sign-ups was higher than in any previous month in our entire history. Why June? I sure wish I knew what the secret formula was, I could hire myself out as a consultant!
While we may never know the reason that we were so busy at such an odd time of year, the formula to our overall success isn’t much of a secret. When we first founded the Club 25 years ago we were only focused on two things. The first was to provide the top workout equipment and the best fitness classes available to our members. The second was to hire the friendliest and most helpful employees we could find. A lot has changed at HealthQuest over the years, but those two underlying ideas have never wavered. That first e-mail was confirmation that we have some wonderful, caring people on our staff, while the second shows the value of focusing on service rather than sales.

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OUR SHOPPING SPREE

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Precor AMT

It’s Black Friday and that seems like a good time to tell you about some of the exciting new things we’ve purchased for the Club.  It’s an extensive list and a lot of time and effort was involved.  There were lengthy deliberations and three different road trips, but the orders have all been placed.  We’re now anxiously awaiting delivery of a great selection of new strength equipment, as well as some nice upgrades for the cardio area.

 

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Stepmill

The big-ticket items for the cardio area are Precor’s newly improved AMTs.  We have several of the original versions of this machine already in place and they are very popular…smooth, easy to use, and a great workout.  The new models deliver all of this along with an increase in stride length  and more versatility in stride pattern.  You can do anything on these things…use it like a standard elliptical, a stair climber, or even simulate a running motion.   At a list price of over $10,000 each, you ought to be able to fly them like helicopters!  Additional changes planned for our cardio lineup includes the replacement of some older recumbent bicycles and the addition of two more Stepmills.

Downstairs the area that will see the most changes is the free weight/bench press room.  Virtually all of the older equipment in that room will be upgraded to brand new Hammer Strength units, including the benches and the Smith machine, and we’ll also be bringing back a military press.  There will be two new plate-loaded machines, an incline press and a “Jammer” that should be popular with both athletes and with those doing multi-chain exercises.

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Hammer Strength Jammer

The dumbbell area will also see quite a few changes.  Along with new thicker flooring under the dumbbell benches, the majority of the machines in this area will also be getting replaced.  This includes the big Body Master multi-station cable crossover.  It will make way for a unit from Life Fitness that is very similar but has some great additional features that make it quite a bit smoother and more functional.  It will have both a single and a dual pulley lat pulldown, and a dual pulley seated row.  The old piece served us well for many years, but it’s time for it to be retired and this new unit will be much nicer overall.

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Hammer Leg Press

We will also be squeezing a few select pieces into our stable of weight machines on the main floor and replacing a few others.  Lower body enthusiasts will be happiest about these changes, as among the new pieces there will be three different leg presses and a prone leg curl.  We’re making space for these additions by shrinking the lounge area back to its previous (before remodel) dimensions.  This won’t decrease seating capacity, it will just shift it closer to the front entry.

We sincerely feel that the addition of this new top-of-the-line strength equipment will give people using the main weight room a training experience that is  unsurpassed in both quality and variety.  Our hope is that these changes will also eliminate their need to use the weight room on the second floor, because major changes are going to be taking place there as well.  

Deciding on a strategy to re-equip the upstairs  training area gave us many challenges and was the driving factor behind the three road trips.  We are replacing every piece of equipment in that room and we wanted to make sure we got it right.  As our long-time members will remember, for its first decade or so we used that space as a women’s only area.  It gave novice users who weren’t comfortable in a coed environment someplace less intimidating to work out.  Love it or hate it, it was our imperfect solution to an imperfect world.  Then a few years ago someone threatened us with a discrimination lawsuit, so we had to open it up to everyone.  It wasn’t the end of the world, as the room’s users still tended to be novices and predominately female.

When our big remodel took place we made some equipment changes in that room;  we moved some very good older machines in there that we no longer had space for downstairs.   Memories of the past had faded and more and more men began finding their way up to use them.  Gradually and inadvertently the space lost its identity and it was no longer the quiet, safe haven it was intended to be.   So we’ve embarked on a plan to change that.  While we realize our plan may be a little controversial, our intention is to return that room to those exercisers who aren’t yet comfortable downstairs.  We plan to make it the best-equipped beginning weight training room possible. 

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Optima Leg Extension

Our search for the perfect equipment for this room was a little like  the story of Goldilocks.  The first line we looked at was just a little too basic and simple…we thought our members would expect more.   The second was a bit too advanced…we felt like there were too many adjustments and it was too close to what we already offered downstairs.  Finally on the third try we felt like we’d found the right fit, the Optima Series from Life Fitness.  It’s a solid line of equipment with a good selection of the most popular machines.  It will fit just about anyone with one or two simple adjustments, but it’s not quite as advanced or as heavy-duty as the equipment that’s downstairs.

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Optima Lat Pulldown

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Optima Dual Pulley w/ Touchscreen

The second part of reclaiming this room for beginners was determining how we could make it clear that this space was reserved for novice exercisers.  We already play mellower music in that area, but obviously that isn’t enough.  We joked about switching to a pink and baby blue color scheme, but that seems like overkill.  So instead we’re going to give the room a new name and hope that by posting it conspicuously on the wall everyone will get the point.  Once the new equipment is installed the upstairs weight room area will be called “starting strength“.

While we won’t be barring anyone from using this space, our intention in re-naming the room and bringing in a line of weight equipment more suitable for beginners is that the space will regulate itself.  When you add in all the great new equipment we’re adding downstairs, there really shouldn’t be any reason for someone that’s comfortable on the main floor to come upstairs looking for more.  We sincerely hope that this is the case, and that both our experienced users and our novices find a great selection of  fantastic equipment that suits their needs.

All of this new equipment is coming from several different manufacturers and will start arriving the first week in December.  Our hope is to have everything in place before we begin the new year.  We also have several projects scheduled (pool plastering, wall repairs, additional storage and cabinets installed) so things will be a bit hectic with selective closure of portions of the building.  Fortunately December is about as “quiet” of a month as we get around here in terms of Club usage, so you shouldn’t see any major disruptions.  Just plan to be a little flexible as we make these improvements and be prepared for some exciting changes.

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PLAIN BROWN WRAPPER—CHANGES ARE COMING

Like the Wizard of Oz...all curtain and no action!

Like the Wizard of Oz…all curtain and no action!

     Over the next few months we have a number of upgrades planned for the Club.  You may have noticed the tarps that just went up in the lobby and surmised that something will be happening in that spot soon.  Well, you’d be wrong!  While expanding our food & beverage offering is still our goal, we’ve put those plans on hold temporarily to work on some more pressing matters.  We just grew weary of looking at the unfinished floors!

     Speaking of floors, one of the first projects that we will be starting is a facelift of the upstairs stretching room.  We’ll be replacing the carpet with a cushioned rubber floor.  We’ll also be installing wood panels and mirrors on some of the walls to help make the space more functional.  Finally, we’ll be taking out some equipment, adding some others, and trying to get things stored a little more efficiently.  That room  can get surprisingly busy, so we’re trying to make the most of it!

     Another space that will be getting some sprucing up is the dumbbell room.  New lighting will be going up very soon, and later this fall a thicker, more cushioned floor will be going under the benches.

     While we’re on the subject of dumbbells, we’re also working on ways to make some of our dumbbell storage work a little more efficiently.  We have new 4-tier racks ordered for the Power Studio, and when those arrive it’s going to let us get rid of those pain-in-the-butt vertical racks.  We’ll then take the existing 3-tier racks from the studio and use them downstairs in the weight room to get all the hex dumbbells off the floor.

     Another big upgrade will take place in the locker rooms.  The men will be getting all new locker doors and they will be outfitted with electronic locks.  No more keys!  On the women’s side we will be upgrading all of our daily use lockers as well.  All of the new locks (men and women) will have 10 digit keypads that require you to enter  a four digit code and then confirm the code before it will lock.  This should eliminate all the snafus we have with the current locks.

     We’re also shopping and getting ready to replace some equipment in both the weight room and the cardio areas.  If there’s something you’d like to see, be sure to let us know.  HealthQuest is always looking for ways that we can make the Club better for our members!

 

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Good Advice or Bullying?

I have relatives who live back in Wisconsin, so I read about this story yesterday.  I almost posted it last night, but I knew the story was going to go national today.  I thought it would be interesting to see how the reactions to this story here in Northern California differed from those back in the Midwest.  It certainly was revealing.

Here’s the link to the original story:  http://www.news8000.com/news/Jennifer-Livingston-responds-to-viewer-letter-about-her-weight/-/326/16832410/-/3ilc2lz/-/index.html.  I went through several pages of comments and the support for her was almost universal.  That may be partly because many of them are familiar with her work and feel like they know her.  But without a doubt the  pervasive sentiment seems to be that it’s perfectly fine to be overweight and it’s nothing to worry about.

I figured the opinions around here would be a little bit more varied, and I wasn’t disappointed.  The comment section at SF Gate (always a bit unruly) certainly didn’t let her off nearly as easily: http://www.sfgate.com/news/article/Wis-anchor-Viewer-criticizing-her-weight-bully-3913266.php.  While there was still plenty of support, there seemed to be about as many critical comments as positive ones.  It seems we Californians aren’t quite as willing to overlook a few extra pounds as the folks in the Midwest.

One of the most thought-provoking arguments went something like this.  There’s strong evidence that society is influenced by what they see on television.  That’s why images people smoking and advertising for hard alcohol have been scrubbed from the screen during family viewing hours.  So if being obese has the same negative health risks why shouldn’t it be treated the same way?  If you’re willing to accept an obese news anchor, would you be equally OK if the weatherman was shown smoking while he gave his report?

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END OF SUMMER SHOCKER and OTHER NEWS for SEPTEMBER

January in August?

It’s no secret that New Years is a busy time in the fitness industry, or that late summer, when people are outdoors more and off on vacation is typically fairly quiet.  So we were blown away by the number of new members who joined HealthQuest during the month of August.  Enrollment fees were up 262% over last year, and it was the busiest month for new memberships that we’ve ever recorded!

So how did this happen?  We haven’t done any advertising, no grand re-opening announcements, nothing at all.  All the credit has to go to our great marketing team, our members!  You’re out there spreading the word, bringing in your friends and family, and sharing with others all the things that we’ve done to remake HealthQuest into a better place.  It’s both rewarding and humbling to have so many fans out there excited about what we’re doing!

While we’re very pleased with the direction the Club is headed and the response it’s drawn from the community, we still have a long list of additions and upgrades planned for the future.  Just like a fitness regimen, there can be no standing still… if you’re not moving forward it means you’re falling behind.  With that in mind I’d like to announce a short list of improvements that you’ll be seeing in the near future.

The biggest one will be the resurfacing of the swimming pool deck.  While this is primarily just a cosmetic and safety upgrade, it is one that is overdue.  The pool area needs to be closed for a week to perform this work, so we had hoped to do it back in the winter of 2010 when we had the pools shut down during our remodeling.  But the product doesn’t perform well in cool weather so we had to delay it.  In 2011 we were still doing work in the locker rooms so we missed another year.  So now the time has come, and the area around both pools will be closed from Sept. 10-16th.

Another improvement for the outside of the building that is scheduled to arrive soon is some playground equipment for our child care area.  We have a structure being custom fabricated by Recreation Creations for the bark area, and while we don’t have a ton of room out there, it will have a mix of play components for the kids to climb on and to work on balance and strength.

42 inches…about the same height as our front counter!

For the big kids in our functional training area we will be bringing in a pair of Armor-Plyo-Boxes.  At 36″ and 42″ these will only be used by our most athletic jumpers, but it’s something that they sorely need.  If you’ve ever seen them stacking boxes or bumper plate on top of other boxes you know it looks like they’re risking their lives.  These new boxes are solid, sturdy, and infinitely safer than anything else on the market.  A missed jump will still tear your shins up, but at least catastrophic failure is no longer in the cards!

Something just about everyone should enjoy is some new mats for out stretch/ab area upstairs.  We’ve had less than great success with the previous mats we’ve used up there, so we’re trying out a couple of new ones.  Our aim is to find something that is comfortable, long-lasting, and easy to keep clean.  You’d think that would be easy but for some reason it always seems to be a struggle.  There will both a regular mat and a thick mat; try them out and let us know what you think.

A few other odds and ends…we’ll be installing roller blinds in the Cycle Studio and on the cardio deck over the front entrance to cut down on glare.  We have added a few more satellite channels and will be reprogramming all of the TVs on the cardio equipment so that they receive them.   And we’re working on getting wiring into the women’s locker room so that we can install a phone/intercom in there for emergencies.

This is also the time of year when we look at what equipment we’d like to replace or upgrade for the New Year.  So if there’s anything you would like to see please write down your idea and drop it in our suggestion box.  We give all requests serious consideration and try our best to accommodate as many of them as we can.  You’re our marketing department and we want you to be happy!

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